Privacy Policy
Last updated 12 September 2026
1. Who we are
Floors 2 You LLC of 142 Whitney Ln, Richboro, PA 18954 is responsible for the personal information collected through this page.
2. What we collect
- Details you type into the estimate form: first name, last name, phone number, email address, the project type you pick and your ZIP code.
- Marketing attribution automatically read from the web address you arrived on, such as the campaign, ad set and ad, UTM values and click identifiers.
- Basic technical information needed to run and protect the page, including your IP address, browser type and the pages you viewed.
3. Why we use it
- To contact you about the estimate you requested, by phone, text and email.
- To verify that a submission is genuine and that the phone number supplied can actually be reached.
- To work out which area a request came from so the right person can follow up.
- To measure how our advertising performs in aggregate.
4. Text messages
If you tick the consent box we may send you text messages about your estimate. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP at any time to stop receiving them and HELP for help. Mobile opt-in data and consent are not shared with third parties for their own marketing.
5. Who we share it with
We share your details only with service providers who help us run this page and follow up on your request: our hosting provider, our customer relationship management system, a phone-number verification service, and a bot-protection service. They act on our instructions. We do not sell your personal information.
6. Advertising and measurement
We use Meta's advertising tools to measure the results of our ads. These tools may set cookies and receive event information about your visit. You can control ad personalisation in your Meta account settings and manage cookies in your browser settings.
7. How long we keep it
Requests submitted through this page are held in our own system for a limited period as an operational backup, and in our customer relationship management system for as long as needed to respond to you and to meet our record-keeping obligations. Contact details held on this page's own systems are encrypted.
8. Your choices
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to info@floors2youphiladelphia.com and we will respond as required by law.
9. Children
This page is not directed at children and we do not knowingly collect information from anyone under 18.
10. Changes
We may update this policy. The date at the top of this page shows when it was last changed.
11. Contact
Privacy questions can be sent to info@floors2youphiladelphia.com, or by mail to Floors 2 You LLC, 142 Whitney Ln, Richboro, PA 18954.